PENNEY'S ADVENTURE JAMAICA
ESCORTED ALL-INCLUSIVE ALL ISLAND SMALL GROUP & INDIVIDUAL ADVENTURE TRAVEL PACKAGE
THE ADVENTURE BEGINS HERE
Swimmin at Pirates Cove Negril
Swimmin at Pirates Cove Negril
TERMS and Condition
The Terms and Conditions displayed below are a very important part of the booking procedure. Here you will find everything you need to know about our booking policies. We don't put specific dates on our packages the only requirement is that we only operate for groups of 2 and up, we recomend a weekend arrival and departure. Once you have selected your arrival date and package we will make all the arrangements for your arrival including making all your hotel/villa reservations and assigning your Escort/tour Manager who will contact you immediatly.
PRICES
Prices for Penny’s Jamaica Adventures packages are per person and is only valid for our land packages only, flights are not included, These prices goes into effect starting September 1st 2016 until May 31st 2017. Rates are quoted in US $. Air port departure taxes are not included . Prices may be subject to change at the discretion of Penny’s Jamaica Adventure.
BOOKING POLICY
Customers can book their tours straight through our Booking Forms, which can be found in every tour page of our website. After choosing your package you can send us an inquiry and we will contact you immediately, or you can access our BOOK NOW button, displayed on the upper right side of each tour page. Customers will need to fill out the form and then pay the appropriate deposits. The booking forms may vary a little from tour to tour, but all of them will have the basic information request, such as: CUSTOMER’S NAME, TOUR, After the payment is made, customers will receive a conformation packet via email .
5 Day Package
A Deposit of $250 per person
Final payment due 30 day prior to arrival
8 & 9 Day Package
A Deposit of $350 per person
Final payment due 30 days prior to arrival
15 Day Package
A Deposit of $450 per person
Final payment due 45 days prior to arrival
There is 15% none–refundable deposit full payment and the balance is due 30 days prier to travel, To request availability for a tour, simply fill out the contact form with your name and e-mail address in the contacts page, give us basic information like the intended tour, the date and the number of participants. After you receive our confirmation, just go to the tour page and fill out the booking form. You will be asked to read and agree with our terms and conditions before you check out and pay the deposit. Do not miss any required information, otherwise the booking form will not go through. After the payment is registered, booking procedure is complete and customer will receive a payment receipt via e-mail.
Our tours require at least 02 people in order for us to operate, but if your are traveling solo you are more than welcome to purchase a single ticket pay your deposit
PAYMENT POLICY
Seat availability is guaranteed upon payment of deposit through the website.
Accepted Payment Methods: Penny’s Adventure Jamaica accepts major credit cards via Paypal, and electronic bank transfer If you wish to make an electronic bank transfer, please request our bank account info via e-mail. When customers check out from our booking software, they are taken to a Paypal environment, outside our website.
International bank wiring is accepted in some rare cases, but usually a transaction fee is applied.
Customers may choose to pay in full . For that, we also use Paypal or bank transfer. For full payments via Paypal there is a 7% surcharge.
Payments though Paypal have to be made with the use of a credit , debit card. Balance can alsp be paid by the same credit card just let us know and we will apply the final payment .
LIABILITY
Here at Penny’s Adventure Jamaica claims no responsibility for any loss, damage, accident, injury, sickness or schedule change due to weather, strike or any other cause beyond Penny’s Adventure’s control. All of our itineraries comes with your own personal escort/tour guide that accompany you on all your outings and is always within reach at all times so we will make every effort to safeguard our guests and their personal property, but cannot be held responsible for personal events beyond the tour operators control, or to damage sustained by tourists including those occurring outside the touring program. Penny’s Adventure Jamaica acts in good faith, and cannot be held responsible for any, hotel, other person’s or company’s acts, defaults or delays. We therefore advise all guest to have comprehensive travel insurance to meet all contingencies.
Penny’s Adventure Jamaica reserves the right to alter routes, itineraries or departure times, without prior notice, should the necessity arise. Our goal is to provide excellent customer service and in order to do so we maintain strict quality monitoring. If, for any reason, you are dissatisfied with your tour package, we want to hear about it right away so we fix it right away. We recommend you contact us as soon as any incident arises we will provide you with local cell phones so you have a direct link to you escort/tour manager 24/7. All information in the website is subject to change. Penny's Adventures reserves the right to alter/change/correct mistakes that may possibly appear in the website or published price lists.
Penny's Adventures also assumes no responsibility for any act of negligence or omission whatsoever, by any company whose services are used as part of packages provided.
CANCELLATION POLICY
Cancellation made by Penny'Adventures
If a decision needs to be made, in terms of changing the itinerary due to unforeseen circumstances, like forest fires, floods, breakdowns, traffic jams, heavy rain, thunder storms or anything else that cannot be foreseen at this time, it will all be left to the discretion of the escort /tour manager in charge.
If a sightseeing tour or an adventure tour needs to be cancelled right in the middle of it, due to sudden weather changes that can put our customers at risk, we will then take customers back to their hotel. If customers can reschedule the tour.
If the tour needs to be cancelled by Penny's Adventures right before it starts, for any possible reason, will do our best to reschedule or substitute for another attraction. The group may also choose another alternative date for the tour. In this case,
Cancellation made by customers
Sightseeing Tours and most of the outdoor activities in Jamaica , operates rain or shine , or even on cloudy conditions . Customers cannot cancel a tour based on their own assumption that the weather represents a risk, or simply because they wish to do a tour on a sunny day . If customers cancel the trip right before it starts or less than a week prior to the tour date, we reserve the right to retain the deposit paid previously. In a event of illness or any other type of problem or emergency that may prevent the customer from participating in the tour, the same rules will be applied and no refund will be given, if the attempt of cancelling the trip happens one week or less prior to the tour date.